Glossary

Why Monthly Recurring Revenue (MRR) is a Must-Track KPI for SaaS Companies | Solver Global

Written by Solver | Jan 21, 2023 8:00:00 AM

SaaS (Software as a Service) companies are constantly looking for ways to measure and track their success. One of the most important metrics for this purpose is Monthly Recurring Revenue (MRR). MRR is a metric that measures the amount of revenue that a SaaS company generates each month from its recurring revenue streams, such as subscriptions and recurring payments. It is important to track MRR because it is a reliable indicator of a company's growth, revenue stability and the effectiveness of their customer acquisition and retention strategies.

There are several key factors that contribute to a company's MRR. The first is the number of paying customers. The more customers a company has, the more revenue it will generate. Additionally, the amount of revenue generated per customer, also known as Average Revenue per Account (ARPA) is also important. A higher ARPA means that each customer is contributing more revenue to the company. Another important factor is customer retention. A high retention rate means that the company is successfully retaining its customers, which will lead to a steady stream of recurring revenue. Conversely, a low retention rate means that the company is losing customers, which will negatively impact MRR.

To calculate MRR, simply add up all the recurring revenue streams for a given month and divide by the number of months in that period. For example, if a company has 100 paying customers, each paying $50 per month, the MRR would be $5,000. Here are the top 3 reasons why MRR is an important KPI for SaaS companies:

  1. MRR is a reliable indicator of a company's growth: By tracking MRR, companies can see how their revenue is changing over time and identify trends that may indicate growth or decline. This allows companies to make data-driven decisions and adjust their strategies as needed.
  2. MRR helps predict future revenue: By analyzing MRR over time, companies can make predictions about future revenue, which can help them plan for the future and make strategic decisions.
  3. MRR provides insight into customer acquisition and retention: By tracking MRR, companies can see how changes in customer acquisition and retention are impacting their revenue. This allows them to identify areas for improvement and make adjustments to their strategies to increase revenue.

MRR Report Example – www.solverglobal.com

In conclusion, MRR is a vital metric for SaaS companies, as it provides insight into a company's growth, revenue stability and the effectiveness of their customer acquisition and retention strategies. By focusing on increasing the number of paying customers, the revenue generated per customer and customer retention, SaaS companies can increase their MRR, and ultimately, their bottom line.

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