This article describes the Customer Lifetime Value (CLV) Dashboard that is included with Solver's SaaS model for users of the Microsoft Dynamics 365 Business Central ERP and Binary Stream's Subscription Billing Suite (SBS). It is part of a library of more than 150 ready-to-use reports, budget models and dashboard templates that Solver provides to SaaS companies as part of its cloud Corporate Performance Management (CPM) platform.
In the ever-evolving landscape of Software as a Service (SaaS) companies, executives are constantly seeking ways to enhance their decision-making processes. One critical aspect often overlooked is Customer Lifetime Value (CLV). Traditional methods involving manual Excel spreadsheets can lead to delayed decisions and increased errors. Enter Solver, a best-in-class Corporate Performance Management (CPM) solution that transforms the game for CFOs and other executives in the SaaS sector.
Challenges of Manual CLV Analysis in SaaS Companies
Dependency on Manual Spreadsheets: The lack of easy-to-use self-service CLV analysis often results in time-consuming manual spreadsheet management, leading to delays and increased likelihood of errors.
Insufficient Insights: Without a centralized dashboard, managers struggle to obtain key customer-related business performance information, hindering their ability to make informed decisions.
Complexity and Lack of Clarity: The absence of a streamlined solution often results in a convoluted web of data, making it challenging to identify trends, assess monthly and year-to-date performance, and understand the root causes of CLV fluctuations.
The Power of Solver's CLV Dashboard
Consider the success story of a SaaS company that implemented Solver's CPM solution. The ready-to-use CLV Dashboard is a game-changer, providing key figures, monthly and year-to-date trends, and insightful charts. Notably, it includes a root-cause analysis page, breaking down CLV into its components such as Average Revenue Per Account (ARPA) and Monthly Recurring Revenue (MRR) Churn. Additionally, the Top Ten page highlights major contributors to CLV, offering executives unparalleled visibility into their customer base.
Benefits of Solver's CLV Dashboard
Real-Time Insights: Solver's CLV Dashboard offers real-time insights, reducing the risk of delayed decisions by providing executives with up-to-the-minute information on customer performance.
Enhanced Decision-Making: The dashboard's comprehensive features empower executives to make informed decisions by visualizing complex data in an easily digestible format, promoting strategic thinking.
Efficiency and Accuracy: By automating CLV analysis and eliminating manual spreadsheet dependencies, Solver significantly reduces the margin of error, ensuring accurate and reliable data.
About the�Customer Lifetime Value (CLV) Dashboard
This Customer Lifetime Value (LTV) report consist of 3 tabs: Tab 1 provides a dashboard where the user can analyze monthly and YTD variances as well as trends for LTV and its components (chosen from a drop-down list). Tab 2 shows root cause analysis for the LTV components: Average Revenue per Account (ARPA) and MRR Churn along with a waterfall chart as well as a detailed tabular report. Tab 3 shows the Top Influencers for LTV by region and contract length.
Customer Lifetime Value (CLV) Dashboard for Dynamics 365 Business Central � Pre-built SaaS Template from Solver
Why Choose Solver's CPM Solution In conclusion, Solver's CPM solution stands out as the go-to choice for SaaS companies aiming to elevate their financial management practices. The seamless integration of the CLV Dashboard, coupled with over 150 pre-built reports and templates, streamlines reporting, analysis, and budgeting. The empathetic approach towards reducing errors, minimizing delays, and accelerating decision-making positions Solver as a transformative force in the dynamic world of SaaS financial management. Embrace the power of Solver, and revolutionize the way you navigate the complexities of the SaaS landscape.
Resources for Additional SaaS Reports, Dashboards and Budget Models For more information about all the SaaS templates from Solver check out these resources:
About SolverSolver is a global leader in Corporate Performance Management (CPM) and comes with out-of-the-box integrations to Microsoft Dynamics 365 Business Central and the Subscription Billing Suite from Binary Stream. Solver includes more than 150 reports, dashboards and budget templates for SaaS companies that provide in-depth analysis of subscription revenues, financials, human capital/payroll and CRM pipeline.