Churn Count Waterfall Report for SaaS Companies using Dynamics 365 Business Central

    This article describes the Churn Count Waterfall Report that is included with Solver's SaaS model for users of the Microsoft Dynamics 365 Business Central ERP and Binary Stream's Subscription Billing Suite (SBS). It is part of a library of more than 150 ready-to-use reports, budget models and dashboard templates that Solver provides to SaaS companies as part of its cloud Corporate Performance Management (CPM) platform.

    Unlocking Insights with Modern Churn Count Waterfall Reports in Solver's CPM Solution

    Introduction: In the fast-paced world of Software as a Service (SaaS), where customer retention is paramount, CFOs and executives are constantly seeking ways to enhance their decision-making processes. The manual tracking of customer churn through Excel spreadsheets can be a cumbersome and error-prone task, often leading to delayed decisions and missed opportunities. Solver's Corporate Performance Management (CPM) solution offers a game-changing feature; the Churn Count Waterfall Report. This report not only streamlines the analysis of customer churn by cohort but also empowers leaders to make data-driven decisions swiftly.

    Challenges of Manual Churn Analysis

    • Limited Self-Service Capabilities: Traditional methods often lack self-service features, making it challenging for managers to conduct timely churn analyses.
    • Excel Spreadsheet Overload: Relying on manual Excel spreadsheets can lead to errors, delayed insights, and an overall lack of efficiency in monitoring customer churn.
    • Cohort Complexity: Analyzing customer cohorts manually, especially based on the month and year of acquisition, can be time-consuming and prone to oversights.

    Benefits of Churn Count Waterfall Reports

    • Visual Clarity: The Churn Count Waterfall Report, presented in a waterfall layout, provides a visual representation that makes it easy to spot trends and exceptions at a glance.
    • Cohort-Focused Insights: By zeroing in on customer cohorts, executives can gain a deeper understanding of when and why customers are churning, enabling more targeted strategies for retention.
    • Informed Decision-Making: Solver's CPM solution allows for quick and informed decision-making, reducing the risk of wrong or delayed actions based on incomplete or outdated information.

    About the Churn Count Waterfall Report

    This waterfall report can be run from-to any month and year and uses color coding to highlight exceptions and trends for customer churn count. The user can look at the initial Customer count from all the new customers in any given period and monitor them into the following months and years to analyze if that customer cohort period ends up with higher or lower churn in certain periods than other customer cohorts and findings can then be used to improve related products, services, sales processes, etc.

    For this and many other ready-to-use templates from Solver, visit our web-site Marketplace page and download the free SaaS eBook.

    Churn Count Waterfall Report for SaaS Companies using Dynamics 365 Business Central

    Churn Count Waterfall Report for Dynamics 365 Business Central - Pre-built SaaS Template from Solver

    Why Choose Solver's CPM Solution

    Solver's CPM solution offers more than 150 pre-built reports, dashboards, and budgeting templates, including the powerful Churn Count Waterfall Report. By implementing this comprehensive solution, SaaS companies can:
    • Accelerate Decision-Making: Eliminate the delays associated with manual processes and enable real-time decision-making with Solver's automated and streamlined reporting.
    • Enhance Accuracy: Reduce errors and ensure data accuracy by leveraging Solver's self-service features, eliminating the need for complex Excel spreadsheets.
    • Support Holistic Financial Management: Gain a 360-degree view of financial health with Solver's integrated platform, covering reporting, analysis, and budgeting needs.


    In conclusion, SaaS companies can revolutionize their approach to churn analysis by adopting Solver's CPM solution and harnessing the capabilities of the Churn Count Waterfall Report. By addressing the pain points associated with manual processes, executives can pave the way for data-driven strategies, ensuring the long-term success and growth of their businesses. Embrace the power of Solver's CPM solution and empower your team to make decisions that drive success in the dynamic landscape of SaaS.

    Resources for Additional SaaS Reports, Dashboards and Budget Models

    For more information about all the SaaS templates from Solver check out these resources:

    About Solver

    Solver is a global leader in Corporate Performance Management (CPM) and comes with out-of-the-box integrations to Microsoft Dynamics 365 Business Central and the Subscription Billing Suite from Binary Stream. Solver includes more than 150 reports, dashboards and budget templates for SaaS companies that provide in-depth analysis of subscription revenues, financials, human capital/payroll and CRM pipeline.